There are 3 things you need to measure before you buy an open frame for your canvas painting. The width (1) of your artwork, the height (2) of your artwork, and the thickness (3) of your artwork. You need to measure the thickness of your canvas artwork to know which frame rabbet will fit your canvas stretcher bar (thickness). You also need to consider the width of the frame to know the final dimension of the artwork with the frame. The final outer frame dimension is based on how wide is the frame you select.

Canvas Width

The horizontal side of the canvas painting.

Canvas Height

The vertical side of the canvas painting.

Canvas Depth

The thickness of the canvas painting.

Final Dimension

The outer frame dimension.

Click here to start looking for a canvas frame that will fit your needs.

The frame rabbet is the depth of the groove inside the frame that holds the artwork. If the stretcher bar of your canvas artwork is 1 inch thick, we recommend getting a frame that has a rabbet of 1 inch or more so the artwork is flushed inside the frame.

Below is an example of a frame that has a rabbet depth of ⁹⁄₁₆ inch, frame profile width of 3 ³⁄₄ inch wide, and frame profile height of 2 inch tall:

The frame profile width tells you how wide the face of the frame is. Please note the frame width is NOT the same as the width of your canvas artwork nor the width of the overall outer frame dimension.

Please see an example below of a frame that has a frame profile width of 3 ³⁄₄ inch wide, frame profile height of 2 inch tall, and frame rabbet depth of ⁹⁄₁₆ inch.

Most canvas frame orders are shipped in 7 to 10 business days. Shipping takes another 4 to 7 business days. When your order is shipped, we will send you an email with the tracking number to track the status of your package.

We might or might not be able to make changes to the order depending on the stage of production of the item. If we can still make changes, a $25 processing + any additional fee based on the cost of materials or resources required to make the changes or cancellation, will be applied to your order total. * Please check your item dimension, orientation, shipping address, etc. carefully before submitting the order to avoid additional fees.

We might or might not be able to cancel the order depending on the stage of production of the item. If we can still cancel the order, a $25 cancellation fee + any additional fee based on the cost of materials or resources already spent on the progress of production, will be deducted from the order refund amount.

1. Buy the frame (blank white canvas is optional, if you only need the frame, skip to step 4)

2. If you buy a blank canvas with the frame, remove the canvas from the frame

3. Paint your masterpiece

4. Place your artwork back into the frame (use the Z-clips to secure the artwork inside the frame.)

1  If you are present at the time of the delivery, you must clearly write note about the damage on the shipping documents before signing them for damage. The shipping document, called POD, is the "Proof of Delivery" and acts as a delivery receipt for the goods being shipped. You could also choose to refuse the freight AFTER taking pictures and documenting the damage, in which case most carriers will send the damaged product back to the shipper for inspection. * If damage is not noted on the POD or there is not any picture of the damage, the carrier will most likely deny your claim.

2  It’s very important to take pictures of the damages on the outside of the box, damages on the item, and packing material inside the box to file a claim. These pictures will be used later in the claims process as proof of carrier fault.

3  Once you have taken photos and documented the damage, YOU MUST CONTACT US WITHIN 2 DAYS OF DELIVERY. If you or your client will be out of town or going on a vacation, let us know within 12 hours of the order confirmation and we can hold the order until you are back in town. We cannot file a damage claim or issue a replacement if you notify us after the 2 day period has expired (no exceptions).

All return/exchange/refund must be pre-approved before shipping any item back to us. Returned item(s) need to be repacked in its original packaging including interior packing.

A 25% restocking fee + return shipping fee will be deducted from the order refund amount. If you received upgraded service delivery or free shipping special, the actual cost of shipping will be deducted.

Upon return, all item(s) will be inspected. Appropriate exchanges, credits and refunds will be issued for the purchase price of the item(s). Orders eligible for refund will be refunded in the original form of tender. Please call our Customer Service Dept. at 1-877-978-1109 with any return/exchange/refund questions.

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a credit card will be credited back to a credit card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7-14 days after we process the return to reflect in your account, depending on your financial institution's processing time.